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Tidewater Sandals |
Market focus - Consumer products - Apparel |
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| Situation |
| Tidewater built a successful sandal business in United States. The company needed to expand its operations but had reached its logistical and sales capacity. |
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| Service Provided |
| Carswell moved Tidewater’s operations and 100,000 pairs of sandals from Richmond to its Winston-Salem warehouse.
Carswell provides pick, pack, and ship services for Tidewater to fulfill orders.
Carswell provides customer service support and administrative services for the Tidewater business. |
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| Outcome |
| Tidewater has dramatically grown its sales footprint and the logistical and customers support services which Carswell provide allow it the flexibility to grow without significant fixed investments. |
